Last Updated: January 2026

Tebaji Privacy Policy — How We Handle Your Data

Before using tebaji, learn how your personal information is collected, stored, and kept secure. Your privacy is our top priority.

Estimated reading time: about 10 minutes Written in Bengali SSL Secured
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This Privacy Policy explains how tebaji collects and uses information from platform users. By registering or using tebaji's services, you are considered to have agreed to this Privacy Policy.

1

What Information We Collect

When you register and use tebaji's services, we collect various types of information. This data is necessary to provide you with a better experience.

Data Type Description Mandatory
ID Document Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Payment methods, transaction history Yes
Device Information IP address, browser type, operating system Automatic
Usage Data Gaming history, betting patterns, login times Automatic
Location Data Country & City (Approximate) Optional

Payment card numbers and mobile banking PINs are never stored on our servers. All financial transactions are processed through encrypted channels.

2

Why We Collect Your Data

Tebaji collects your information for legitimate purposes only. We never ask for more than we need, and we use what we collect solely for specific, defined purposes.

  • Identity Verification (KYC): To verify your age, identity, and the legitimacy of your financial transactions.
  • Account Management: To create, maintain, and manage your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Service Improvement: Data analysis to improve your experience.
3

How Your Data Is Used

Tebaji uses your personal information only for the purposes listed below. We never send marketing messages without your consent.

We analyse your gaming patterns to offer you relevant bonuses and promotions. This analysis is fully automated, and your data is never shared with third-party advertisers.

You can turn off Tebaji email or SMS notifications at any time from your settings. Security notifications — such as login alerts — cannot be disabled, as they are essential to keeping your account safe.

tebaji never sells or rents your personal data to third parties for advertising purposes.

4

Sharing Information with Third Parties

Tebaji shares information with specific third parties only in limited circumstances. Each case has clearly defined reasons and restrictions.

  • Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process your transactions. Each provider safeguards your data under their own privacy policy.
  • Identity Verification Services: With approved verification services as part of the KYC process.
  • Legal Authority: Under a valid court order or government directive.
  • Technology Partners: Technology partners who support the platform's operations are bound by strict confidentiality agreements.

Tebaji never shares your full profile with third parties. Only the minimum information strictly necessary for a specific purpose is ever shared.

5

Cookies & Tracking Technologies

Tebaji uses cookies and similar technologies across its website and app to enhance your browsing experience and analyze service performance.

  • Essential Cookies: For login sessions and security — cannot be disabled.
  • Preference Cookies: To remember your language, theme, and personal settings.
  • Analytics Cookies: To understand which parts of the site are used most.
  • Functional Cookies: To speed up page loading and deliver a personalised experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

6

Data Retention & Periods

Tebaji stores your data on secure servers. How long it is retained depends on the type of data and applicable legal requirements.

  • Active Account Data: For as long as the account remains active.
  • Transaction Records: Legally required records: minimum 5 years.
  • KYC Documents: 5 years after account closure.
  • Gaming History: 2 years after account closure.
  • Communication Records: Customer service conversations: 1 year.

All data is stored and managed in accordance with Bangladesh and international data protection standards.

7

Your Data Rights

As a Tebaji member, you have several rights over your own data. We respect these rights at all times.

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of data beyond what is required by legal obligations.

Right to Restrict Processing

You can object to the use of your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable, readable format.

Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

To exercise these rights Help Center Reach out via live chat or email us at support@tebaji.app. We aim to respond within 30 business days.

8

Children's Privacy

tebaji is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. If a child's data is found in our system, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has created a Tebaji account, please contact us immediately at support@tebaji.app.

9

Privacy Policy Updates

Tebaji may update this Privacy Policy from time to time, due to new services, changes in law, or technical improvements.

Registered members will be notified in advance of any major changes. Minor updates will be reflected by a revised "Last Updated" date at the top of the page.

Continuing to use tebaji after a new policy takes effect means you accept the updated terms. We recommend visiting this page from time to time to stay informed.

10

Privacy Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: privacy@tebaji.app
  • General Support: support@tebaji.app
  • Live Chat: Help Center
  • Available: 24/7, seven days a week

For data protection complaints, we aim to respond within 7 business days.


Why Your Data Is Safe with Tebaji

Our security measures that safeguard your privacy

256-bit SSL Encryption

Every transaction and piece of data you send is protected by industry-standard SSL encryption — no one can intercept it in transit.

No Sale of Data

Tebaji never sells your personal data to advertisers or third parties. This is a core principle we stand by.

Secure KYC Verification

During identity verification, your documents are sent through encrypted channels and stored on secure servers.

Payment Details Kept Private

Your card number and mobile banking PIN are never stored on our servers. Payments go directly through the gateway.

Suspicious Activity Detection

Our system monitors your account 24/7 for unusual activity and sends alerts immediately.

Your Controls

Manage your notification, data usage, and privacy preferences directly from Account Settings.


Privacy FAQs

What Members Ask Most

No, absolutely not. tebaji never sells or rents your personal data to any third party. Only limited information is shared with approved partners strictly for payment processing and identity verification.

Even after account closure, certain data is retained for a set period as required by law — transaction records for 5 years and KYC documents for 5 years. After that, all data is permanently deleted.

Yes. Your Mobile Pay, Nagad, or Rocket PIN is never stored in our system. All payments are processed through an encrypted gateway and secured with 256-bit SSL.

Absolutely. You can request to view, correct, or delete your data at any time by contacting support@tebaji.app or visiting the Help Center. Any data not subject to legal retention requirements will be deleted within 30 business days.

Promotional notifications are only sent if you opt in during registration. You can turn them off at any time via your account settings or through the help centre.

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Play Safe

Your data is secure — get started today

You've read the tebaji Privacy Policy — go ahead and register with confidence and start your journey on Bangladesh's most trusted gaming platform.

🔞 For adults aged 18 and over only. Please gamble responsibly.

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